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Messages: your contact form, sorted for you

Messages (at the top of the menu, with your unread count) gets everything sent through your site's contact form. It's different from Trinity Mail (the ✉), which is your real mailbox.

The tabs

Visitors pick what their message is about: Fan, Booking, Press, Sync, Collab, or Selling something? (which goes aside). Each tab can have its own email address: its messages are emailed there and your replies are sent from it (Email and contact addresses).

Replying

  1. Open a message.
  2. Write your reply in the box (it grows with your text).
  3. Send from: pick the address if you want to use another one.
  4. Send this reply. The visitor's answer comes back to the address you sent from.

With Coach Trinity

Connect Coach Trinity and it reads every new message:
- It sorts it (booking, fan, press, sync, collab, sales pitch, spam) and sums it up in one line.
- It drafts a reply. Edit it as you like, or click Write a new draft with a hint ("say I'm free in March").
- Missing details: if a date, budget or city is missing (from your "What to include" list), Coach can ask for it by itself.
- Automatic replies (Pro): Coach can thank booking, press, sync and collab requests, answer fans and politely decline sales pitches. Only safe replies go out: to the sender only, no prices, no dates. Coach never accepts, refuses or quotes a show.
- File spam away automatically (never answered).

All of this is set under Settings → Coach Trinity.

Hear about booking requests

Text me when a booking request comes in: right away, so you can answer while they're still interested. On Trinity Host, the text goes to the phone on your Trinity Host account.

System notes

Notes from Trinity (for example "your app's test version is ready") also show in Messages, with a button to go where you act.

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