📱 App questions

Is there a login for me, the artist, in the app?

No: the app is for your fans. Your admin stays on your site. On your phone, open your domain followed by /admin and add it to your home screen (Chrome: ⋮ → Add to Home screen).

I don't see the 👤 sign-in button.

It only appears when your site has at least one membership level (Shop → Memberships). Create a level: the button appears in the app without rebuilding anything.

If I change my skin, do I have to rebuild the app?

No: the colours come from your site. Only the icon, the name, the launch screen, the notification icon colour and the payment choice need a new version.

I added a video (or a show), but the app doesn't show it.

Close and reopen the app, or pull the screen down to refresh it.

The test file opens a blank page.

Open it from My Files → Downloads, not from the browser. See "Installing the test version on an Android phone".

Google says "App blocked to protect your device".

Tap Install anyway (the small text), not Got it. It's normal for an app that isn't in Google Play yet.

I moved the file over from my computer, but my phone doesn't see it.

Download it directly on the phone: your site's admin → App → Install on your phone.

My fan has an iPhone. Can they try the app?

iPhone tests go through TestFlight, once your Apple Developer account is ready. Otherwise, they'll get it when the app is in the App Store.

How much does the app cost?

The app is included with Trinity Music OS Pro. To publish it in the stores, Apple charges US$99 a year and Google US$25 once, paid directly to them.

The About page photo is badly framed.

The app shows your profile photo large and centered. Pick a photo where you're in the middle (Settings → Artist profile).