Fan memberships (Pro)
Your fans pay you every month (or every year) into your Stripe account, for members-only content and perks. Members sign in with a link by email, no password.
Before you start
Memberships use your shop's Stripe account: open your shop and add your Stripe keys (Open your shop). Then:
- In Stripe → Developers → Webhooks, add the 3 events the Memberships page shows to your webhook, so renewals and cancellations show up right away.
- In Stripe → Settings → Billing → Customer portal, save your settings once, so "Update my card" works for your members.
Create your levels
Shop → Memberships → Add a level. Up to 3 levels, lowest first. A higher level includes everything in the levels below it. One level is fine.
- Name (e.g. Supporter, Insider, Inner circle).
- Price per month, and Price per year (optional; 10 × the monthly price, so 2 months free, is common).
- What members get: one perk per line, in your words (a monthly live, a shout-out, stems…).
- Shop discount (%): on everything except tips, while the member is signed in.
- Members wall: members can show their name on the members page (each one chooses).
- Open to new members: untick it to close a level; current members keep it.
Members-only content
Open a News post, video, release or product and pick Who sees it:
- Members only: the title, cover and summary stay public as a teaser.
- Members only until: early access, then everyone gets it on the date you pick.
- On a track, Full song for members: they hear the whole song.
New members-only content is checked before it goes live, for everyone's safety.
Following your members
The page shows your members, their level, since when and until when they've paid, and their status: active, cancelled (ends at the date), payment failed (Stripe retries) or ended. Each month shows your monthly income before Stripe's fees.
Members get their songs, videos and posts in your app too.