Backups: download and restore
The server keeps copies of your site, databases and email. Go to Control panel → Backups.
Download a copy
- Click Options next to the backup you want, then Prepare download.
- After a minute or two (longer for a big site), reload the page: a download button appears. It stays available for 3 hours.
Restore
Click Options → Request a restore and tell us what to restore (everything, a folder, a database…). A priority ticket is created and we confirm with you before replacing anything.
Tip: before a big change to your site, download a copy.